Netcore Cloud, a global leader in Agentic Marketing, has entered into a strategic partnership with Flair Airlines, Canada’s leading ultra-low-cost carrier, to reimagine customer engagement through AI-powered personalization and omnichannel automation.

This collaboration marks a key step in Flair’s evolution from a no-frills carrier to a brand deeply invested in creating seamless, customer-first digital experiences.

AI at the Heart of Customer Personalization

Flair Airlines sought a technology partner with proven aviation expertise—one capable of building a future-ready AI roadmap and scaling engagement across every digital touchpoint. Netcore Cloud emerged as the clear choice, known for driving digital transformation across the global airline sector.

The partnership is anchored in three core pillars:

• AI-Driven Personalization: Tailoring every interaction with relevant, contextual content to enhance customer satisfaction.

• Omnichannel Automation: Streamlining communication across booking, travel, and post-flight stages.

• Advanced Analytics: Delivering actionable insights to help marketing teams optimize engagement and improve ROI.

Kalpit Jain, Group CEO of Netcore Cloud, said, “Flair embarked on a transformation from being a no-frills carrier to becoming a meaningful part of every customer’s travel experience. Our role extended beyond technology—we helped embed a culture of AI-driven personalization that fuels ancillary revenue growth and long-term loyalty.”

Elevating Customer Experience with AI

This partnership underscores the growing role of AI in aviation marketing, where automation and predictive insights are reshaping how airlines engage passengers. By integrating Netcore’s AI-led platform, Flair aims to deliver frictionless, data-informed experiences—from personalized booking recommendations to timely travel updates.

For passengers, that means smarter interactions and greater convenience at every stage of the journey. For Flair, it means measurable improvements in engagement, retention, and ancillary revenue streams.

A Strategic Step Toward the Future of Air Travel

As airlines worldwide race to modernize their digital ecosystems, the Netcore–Flair partnership sets a new benchmark for AI-driven customer engagement in aviation. By combining Netcore’s Agentic Marketing platform with Flair’s growth ambitions, the collaboration demonstrates how technology can humanize digital touchpoints while maintaining operational efficiency.

With this move, Flair cements its position as a customer-centric, digitally advanced airline, aligning innovation with affordability—a balance few carriers have achieved at scale.

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