digital commerce customer experience management
Published on : Feb 28, 2025
MTN South Africa, a key player in Africa’s largest mobile network, has partnered with LotusFlare to enhance digital commerce and customer experience.
What This Partnership Brings:
Cloud-Native Digital Commerce – Greater agility to meet customer demands
Monetization Innovation – New revenue streams for telecom services
Improved Customer Experience – Seamless and enhanced service offerings
Leadership Insights
"Our Cloud platform will enable MTN to deliver a truly exceptional experience to its customers."
— Sam Gadodia, CEO, LotusFlare
"This collaboration strengthens our position as a leading telecom provider in South Africa."
— Divyesh Joshi, Chief Strategy & Transformation Officer, MTN SA
This landmark partnership marks a new era for South African telecommunications, setting a higher standard for digital innovation.