Dedicated Berlin-based team brings enhanced support to European B2B SaaS customers

Merge, the provider of unified APIs for B2B SaaS organizations, has extended its reach to Europe with the inauguration of its Berlin-based team. This expansion underscores Merge’s dedication to meeting the integration demands of European clientele efficiently.

1. Data Protection Focus: Since the implementation of GDPR in 2018, data protection has remained paramount for European entities. Merge maintains a steadfast commitment to bolstering security, product infrastructure, and support, ensuring seamless integration solutions for European firms.

2. Security Measures: Merge upholds the highest standards of security and compliance, holding ISO 27001 and SOC 2 Type 2 certifications. The company also enters into Data Processing Agreements (DPAs) with all clients, ensuring adherence to GDPR’s guidelines. Furthermore, Merge offers both multi-tenant and single-tenant environments, empowering customers with full control over data storage locations.

3. European Focus: With the establishment of a dedicated team in Berlin, Merge aims to provide expedited, specialized support to its European clientele. This initiative reinforces Merge’s commitment to delivering secure integration solutions tailored to the European market.

4. Customer Trust and Partnerships: Merge has garnered trust from numerous Europe-based companies, including Eloomi, Payhawk, and Staffbase. The company's partnerships extend to platforms like Ledgy, which relies on Merge for HRIS integrations, enhancing its global reach.

Merge's expansion to Europe signifies a strategic move to better serve its European customer base. By prioritizing GDPR compliance, bolstering security measures, and fostering partnerships with European businesses, Merge solidifies its position as a leading integration provider in the region.