Maximizes available bandwidth and performance for DOCSIS 3.1+ services

Mediacom Communications has announced its collaboration with OpenVault to implement the Profile Management Application (PMA) technology. This partnership aims to optimize broadband Quality of Experience and elevate consumer satisfaction by enhancing network performance for subscribers using DOCSIS 3.1 or higher modems.

Key Benefits of the Partnership

• Optimized Network Performance:

  • OpenVault’s PMA solution drives peak bandwidth levels and enhances overall network performance for subscribers.
  • Mediacom is at the forefront of broadband providers adopting PMA technology to deliver robust broadband services.

• Commitment to Customer Experience:

  • J.R. Walden, SVP Technology and CTO of Mediacom, emphasizes the company’s goal to exceed customer expectations with their Xtream internet capabilities.
  • The PMA solution enables Mediacom to maintain a competitive edge by ensuring outstanding online experiences for subscribers.

Technology Innovation

• Dynamic Modulation Profiles:

  • OpenVault's PMA optimizes modulation profiles for DOCSIS 3.1 and higher cable modems on OFDM(A) channels.
  • The technology routinely monitors and adjusts these profiles based on RF impairments, ensuring optimal service quality for subscribers.

• Significant Improvements:

  • The implementation of PMA results in up to a 40% increase in overall network capacity.
  • The technology enhances the resilience of DOCSIS 3.1 modems, particularly in challenging RF conditions.

Expert Insights

• Mark Trudeau, CEO of OpenVault:
  • Highlights the increasing prioritization of Quality of Experience among broadband providers as speeds rise.
  • Acknowledges Mediacom's leadership in leveraging OpenVault’s technology to deliver the internet quality subscribers expect and deserve.

The partnership between Mediacom Communications and OpenVault marks a significant step forward in optimizing broadband Quality of Experience. By implementing OpenVault's PMA technology, Mediacom is poised to enhance network performance, drive customer satisfaction, and solidify its position as a leader in the broadband industry.