Marchex, a leader in AI-driven conversational intelligence, has signed an agreement to join the Microsoft Cloud AI Partner Program. This partnership enables Marchex to leverage Microsoft Azure's scalability and reliability to deliver advanced conversational analytics solutions to a broader audience. The collaboration represents a significant step toward enhancing customer experiences and driving operational excellence through cutting-edge AI capabilities.

Key Benefits of the Partnership

1. Integration with Microsoft Azure Marketplace

   • Marchex solutions are now available on Azure Marketplace, increasing visibility to enterprise customers.
   • Customers can optimize their existing Microsoft cloud investments while accessing Marchex’s AI-powered tools at scale.

2. Enhanced Sales Growth

   • The partnership opens new sales channels and markets for Marchex.
   • Marchex solutions are positioned to capitalize on Azure’s extensive customer base and commitment to innovation.

3. AI-Powered Insights at Scale

   • Marchex’s solutions, trained on billions of conversation minutes, provide unparalleled insights.
   • Businesses gain actionable intelligence to improve customer experiences and make revenue-impacting decisions.

Executive Perspectives

1. Edwin Miller, CEO of Marchex:
   • “Partnering with Microsoft allows us to integrate our unique AI capabilities with Microsoft’s Cloud AI scalability and reliability.”
   • “This collaboration transforms first-party data into a competitive advantage for our customers, optimizing their customer journey experiences.”

Why This Matters

The partnership combines Marchex’s expertise in conversational analytics with Microsoft’s cloud infrastructure, providing:

• Greater accessibility through Azure Marketplace.
• Robust solutions that empower businesses to streamline operations and maximize revenue.
• A trusted platform that meets security, reliability, and performance standards.

This strategic collaboration positions Marchex as a key player in AI-driven conversational intelligence. By joining the Microsoft Cloud AI Partner Program, Marchex gains a competitive edge, expanding its reach to enterprise customers and delivering transformative solutions for optimizing customer engagement and driving business growth.