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Manychat Raises $140M to Advance Conversational AI and Social Commerce

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Manychat Raises $140M to Advance Conversational AI and Social Commerce

Manychat Raises $140M to Advance Conversational AI and Social Commerce

PR Newswire

Published on : Apr 24, 2025

Manychat, a global leader in conversational AI and automation across messaging and social platforms, has secured $140 million in growth capital led by Summit Partners. This round brings the company’s total funding to $163.3 million, following its first institutional investment from Bessemer Venture Partners in 2019.

Highlights of the Announcement

1. Capital to Drive AI Innovation and Global Expansion

  • Funding will be used to:

    • Accelerate global expansion

    • Invest in R&D and AI innovation

    • Scale marketing and customer support

    • Enhance Manychat AI, the company’s flagship intelligent automation solution

2. Manychat’s Growing Role in Social Commerce

  • Operates across Instagram, TikTok, WhatsApp, Facebook Messenger, and more

  • Supports over 1 million businesses in 170+ countries

  • Powers billions of automated messages annually

  • At the heart of a booming social commerce market, projected to surpass $100 billion in the U.S. by 2026

3. Agentic AI for Better Customer Experiences

  • Manychat AI, launched in 2024, helps businesses and creators:

    • Scale personalized conversations

    • Maximize engagement

    • Monetize audiences more effectively

  • CEO Mike Yan: “We’re simplifying foundational technologies so customers can focus on delivering exceptional value.”

4. Strategic Backing from Summit Partners

  • Sophia Popova, Partner at Summit Partners, joins Manychat's Board of Directors

  • Popova: “Manychat is redefining digital communication and marketing in the age of social commerce.”

Manychat's latest funding round underscores its leadership in a fast-growing market at the intersection of AI, automation, and social commerce. With a focus on agentic AI and intelligent engagement, the company is well-positioned to revolutionize how brands and creators connect with audiences globally.