Longboat Mobility Fast-Tracks Customer Engagement with Personalized AI Video Powered by Idomoo

In a first for its industry, Longboat Mobility is revamping how customers discover and interact with its services—through personalized, AI-generated video onboarding experiences. The telecom brand partnered with video personalization platform Idomoo, using its generative AI tool Lucas to create scalable, interactive videos tailored to each user.

What would typically take weeks of creative back-and-forth took just four days, thanks to Lucas. The result? A polished, branded video that not only reflects Longboat Mobility’s value proposition but also launched a full three months ahead of schedule, fueling faster customer acquisition and deeper engagement.

Personalized. Interactive. Lightning Fast.

Built on Idomoo’s Next Generation Video Platform, the videos weren’t just personalized—they were fully dynamic and clickable, offering different calls to action depending on customer segment. Whether new to the platform or exploring specific services, viewers were guided through a more relevant and seamless experience.

BJ Higgins, Founder and CEO of Longboat Mobility, noted, “We were impressed by how simple it was to go from idea to final video. Lucas made the process fast, intuitive, and the final product communicates our brand clearly while exciting new customers.”

A New Standard for AI Video in Customer Experience

With personalization now a must-have in digital customer journeys, Longboat is setting a precedent for its sector—becoming the first in its industry to deploy AI-driven personalized videos at scale.

And the benefits extend beyond onboarding. Interactive video allows Longboat to turn static messaging into performance-based campaigns, measuring clicks, conversions, and engagement in real time.

“Speed to market is critical in today’s landscape,” said Yotam Ben Ami, CMO at Idomoo. “Lucas empowers brands to go from script to screen faster than ever. It’s not just about saving time—it’s about delivering timely, relevant content that drives ROI.”

Video at the Speed of a Prompt

Idomoo’s Lucas AI handles virtually the entire video creation pipeline—from scripting to visuals to voiceover—using just a prompt such as a webpage or text file. For brands looking to scale video without scaling overhead, that’s a compelling proposition.

Longboat’s campaign proves the model works: AI-powered video creation can now be as fast as writing an email—with results that are trackable, brand-aligned, and deeply personalized.

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