Unified solution poised to transform digital accessibility programs of every size and scale

Level Access, the leading provider of digital accessibility solutions, has completed its acquisition of UserWay, a pioneer in accessibility AI technologies. The acquisition signals the next evolution of digital accessibility by unifying Level Access’s industry-leading platform and unparalleled expertise with advanced automated remediation technology. 

“Our vision for a comprehensive digital accessibility solution will empower organizations of all sizes and of all complexities to make faster progress and lasting impact, which equates to excellence for their end users,” said Tim Springer, CEO and Founder of Level Access. “This acquisition sets the stage for a new wave of innovation, which will equip organizations to build accessible experiences at scale.”

Level Access’s unified platform and expert services have long enabled teams to embed accessibility into the design, development, and testing phases of digital experience creation. UserWay’s technology complements this rich solution set with automated remediation—that is, the ability to apply AI and human-driven automated fixes to live experiences. This versatile toolset will offer the most complete solution for any organization at any stage of digital accessibility maturity.

“We’re thrilled to join forces with Level Access to help organizations create and maintain accessible digital experiences,” said Allon Mason, CEO and Founder of UserWay, now President of Level Access. “Advanced automation and user personalization, coupled with Level Access’s proven, comprehensive digital accessibility approach, will be an industry game-changer.”

Organizations increasingly rely on automated remediation in their digital accessibility programs. According to the Fifth Annual State of Digital Accessibility survey, 34% of organizations leveraged automated remediation technology in 2023, which is a 14% jump from 2022. The survey is commissioned by Level Access, the International Association of Accessibility Professionals (IAAP), and the Global Initiative for Inclusive ICTs (G3ict).

Level Access will draw on its more than 25 years as an industry leader and its tenured team of digital accessibility experts to meet this market demand. The company will thoughtfully integrate automated remediation technology into its platform so that customers can benefit from its efficiencies as part of a comprehensive approach to accessibility and compliance.

“From the millions of website owners who have struggled to launch a digital accessibility program to the largest enterprises with the most complex digital ecosystems, we will have a solution to advance digital accessibility for every organization,” added Springer. “With this acquisition, we're accelerating progress toward our objective of making as many digital experiences as possible accessible for users with disabilities.”