business communications
Published on : Apr 10, 2024
Sendbird unveils its groundbreaking solution, Business Messaging, designed to transform business communications. With a focus on efficiency and user experience, this innovative platform empowers teams to deliver critical messages seamlessly across various channels, ensuring no message goes unnoticed.
1. Omnichannel Messaging Solution:
- Offers SMS, push notifications, WhatsApp, and in-app messaging for comprehensive communication.
- Channel sequencing feature prioritizes high-performing channels, minimizing message redundancy and costs.
2. Optimized User Experience and Cost Efficiency:
- Addresses the challenge of optimizing communications for user experience and costs simultaneously.
- Achieves remarkable open rates and cost savings, as testified by businesses like Porter.
3. Expanding Reach with In-App Messaging:
- Overcomes SMS opt-in restrictions by incorporating in-app messaging, expanding reach to nearly 100% of the customer base.
- Enhances delivery rates, relevance, and persistence of content, leading to increased conversions and reduced costs.
4. Empowering Business Teams and Engineers:
- Provides operational user-friendliness and technical flexibility for seamless implementation and extensive customizability.
- Critical features include mobile omnichannel communications, unifying dashboard, and developer tools for swift integration.
Developer-Friendly Features:
- Unified API for SMS, WhatsApp, push, and in-app notifications enables custom workflows and personalized messaging.
- iOS & Android UI Kits and SDKs streamline app integration with notification feeds using a single line of code.
Sendbird Business Messaging redefines business communications, offering a comprehensive solution for seamless omnichannel messaging. With a focus on efficiency, user experience, and cost-effectiveness, this innovative platform empowers teams to deliver critical messages effectively, revolutionizing the customer experience. Discover the transformative potential of Sendbird Business Messaging today.