• commercetools for Healthcare is the first composable commerce solution that securely processes PHI and signs BAAs, allowing healthcare and life sciences companies to sell online in the US and France while complying with data regulations.

• The new solution is HIPAA-compliant and HDS-certified.

• With 60+ customers in the healthcare space including Alcon Vision, Cepheid, Vision Healthcare, The National Healthcare Service and ACE Southern, commercetools extends its expertise with this new, innovative solution.

commercetools, a global leader in composable commerce, has launched commercetools for Healthcare, a groundbreaking solution tailored to meet the unique needs of healthcare companies. This HIPAA-compliant and HDS-certified innovation empowers healthcare organizations to deliver secure and exceptional commerce experiences for their customers at scale.

Key Features

1. HIPAA Compliance and Security

   • Business Associate Agreement (BAA): commercetools ensures HIPAA compliance through its BAA framework, facilitating secure processing of Protected Health Information (PHI).
   • Third-Party Assessments: Underwent third-party security risk assessments and compliance audits for HIPAA, SOC 2 Type 2, HDS certification, Cyber Essentials, and TISAX Level 2.
   • Security Measures: Implements ISO 27001 certified information security management system and follows established frameworks like HITRUST CSF and NIST 800-30 Rev 1.

2. Key Capabilities

   • Premium Audit Log: Detailed logging of all systems and activities.
   • Dedicated Data Storage: Enhanced security with dedicated storage spaces.
   • HDS Certification: Meets requirements of the French Public Health Code for handling PHI.

3. Customer Experiences

   • Composable Commerce Approach: Enables healthcare companies to create modern, unique customer experiences while ensuring regulatory compliance.
   • Efficiency and Scalability: Improves revenue opportunities and efficiency through automations, seamless system integrations, and scalable solutions.

Testimonial

Mike Sharp, Chief Product Officer at commercetools: Emphasizes the significance of trust, security, and modern customer experiences in the healthcare industry. commercetools for Healthcare revolutionizes commerce by securely processing PHI under a BAA framework, offering unparalleled benefits to healthcare companies.

Case Study: Vision Healthcare

Challenges: Scaling and handling order volume on in-house platform. Solution: Adopted commercetools' Composable Commerce platform. Results: Seamlessly scaled business across markets, reduced IT maintenance costs, implemented new customer experiences like loyalty programs and new websites.

Diederik Oostburg, Director of Information Technology at Vision Healthcare: Highlights how commercetools enabled Vision Healthcare to focus on customer experience and growth by revolutionizing consumer healthcare through composable commerce.

commercetools for Healthcare represents a groundbreaking solution for healthcare companies seeking to deliver exceptional commerce experiences while ensuring the utmost security and compliance. With its innovative features and testimonial-backed success stories like Vision Healthcare, commercetools sets a new standard for secure and scalable commerce in the healthcare industry.