The Content Innovation Cloud enables organizations to unlock the full value of their content, processes and applications by harnessing the power of AI

At the annual CommunityLIVE user event, Hyland, the leading global provider of intelligent content solutions, announced an ambitious multi-year vision aimed at revolutionizing how organizations approach content management. The newly launched Content Innovation Cloud promises to empower customers to transition from traditional content management to content innovation by integrating artificial intelligence (AI) across their enterprise content.

Key Features of The Content Innovation Cloud:

1. Unified Content and Application Intelligence:

   • The platform allows organizations to AI-enable their enterprise content across various repositories, enhancing decision-making and facilitating strategic actions while ensuring secure access and governance.

2. Seamless Integration of Existing Solutions:

   • Hyland aims to unify and cloud-enable its existing content solutions, including OnBase, Alfresco, Nuxeo, and Perceptive Content. This integration ensures seamless upgrades, expedited security updates, and easier access to advanced features, supporting both on-premises and cloud environments.

3. Expansion of Functional Capabilities:

   • The Content Innovation Cloud will expand its offerings, which currently include cloud-native services such as Hyland Insight, Automate, and Credentials. Future capabilities will include advanced content services, intelligent document processing, knowledge discovery, and intelligent automation.

4. Intelligence Layer Integration:

   • Hyland will incorporate an intelligence layer to AI-enable customers' content without requiring system decommissioning or migration. This integration aims to enhance operational efficiency, drive intelligent automation, and secure a competitive advantage.

Vision and Impact:

Jitesh S. Ghai, president and CEO of Hyland, stated, "The Content Innovation Cloud will unlock the critical intelligence within our customers' vast array of content, transforming unstructured data into valuable insights that spark innovation and deliver unprecedented business outcomes." He emphasized that content is foundational to digital transformation and that this initiative redefines what is possible in the realm of content management.

Key Components of the Platform Roadmap:

• Content Intelligence:

  • Leverages advanced AI to analyze and interpret enterprise content, transforming unstructured data into actionable insights.

• Process Intelligence:

  • Utilizes AI and advanced analytics to monitor and optimize content-driven business processes, identifying inefficiencies, automating tasks, and enhancing operational performance.

• Application Intelligence:

  • Integrates content insights directly into business applications such as Salesforce and Workday, enhancing user experiences, expanding functionalities, and enabling data-driven decisions across various industry-specific applications.