At its CommunityLIVE World Tour, Hyland is showcasing what could be the next major evolution in enterprise content management — the Content Innovation Cloud™. Designed to unlock the hidden intelligence buried in unstructured data, the platform merges AI-powered content intelligence, agentic automation, and real-time insights to accelerate digital transformation across Europe.

For enterprises drowning in data silos, Hyland’s latest suite promises a lifeline: real-time intelligence that works across repositories, platforms, and departments—without the need for complex migrations.

“The Content Innovation Cloud is more than a platform – it’s a catalyst,” said Michael Campbell, Chief Product Officer at Hyland. “We’re helping organizations unlock the full value of their enterprise content, automate intelligently, and stay ahead in a fast-moving regulatory and business landscape.”

A Turning Point for European Enterprises

European enterprises have been at the epicenter of digital transformation, balancing innovation, compliance, and digital sovereignty. According to Paul De Leer, Sales Director at Atos, Hyland’s advancements “mark a turning point,” bringing together AI-powered content intelligence and automation that’s “both practical and transformative.”

The implications extend across industries — from financial services to healthcare — where document-heavy workflows are ripe for AI disruption. Rabobank’s Valerie Stam called intelligent document processing “a game-changer,” pointing to its potential for handwritten document recognition and improved customer journeys.

Ubiquitous Enterprise Intelligence

At the core of the Content Innovation Cloud is the Enterprise Context Engine, a layer that unifies fragmented content across multiple repositories — no migration required. It enables contextual insights based on user roles, workflows, and business context, giving teams faster decision-making power and reducing time lost toggling between systems.

This isn’t just about smarter data access. By transforming unstructured data into AI-ready data, the platform fuels automation at scale across healthcare, government, and finance — industries where manual document handling has long bottlenecked progress.

Orchestrating Agentic Automation

Hyland’s new Enterprise Agent Mesh might be the most futuristic piece of the puzzle. It orchestrates distributed AI agents across systems, automating complex, cross-platform workflows without disrupting existing infrastructure.

Agents can classify documents, extract data, or route approvals autonomously — adapting in real time as business conditions change. It’s automation that thinks, not just acts.

At recent Hyland events, customers built real-world agents like Purchase Invoice, Document Editor, and Claim Review Agents during the “Agentic AI Throwdown,” demonstrating the platform’s plug-and-play flexibility.

AI That Understands, Enriches, and Protects

The Knowledge Enrichment and Knowledge Discovery modules redefine how enterprises interact with their data.

• Knowledge Enrichment transforms unstructured content into AI-ready insights while masking sensitive information across 600+ file types, boosting interoperability and compliance.

• Knowledge Discovery brings intuitive agent creation, contextualized outputs, and customizable AI guardrails — a nod to growing demands for trustworthy and compliant AI.

Meanwhile, Hyland Automate introduces natural language-driven process design, cutting configuration time dramatically. The upgraded Intelligent Document Processing (IDP) leverages GenAI reasoning to classify documents and surface contextual insights faster.

Platform Power Across the Portfolio

Hyland’s momentum doesn’t stop at the Cloud. Key platform updates include:

• Nuxeo LTS 2025V3 – Enhanced scalability and compliance, with open-source Elasticsearch architecture and Google Cloud retention support.

• Alfresco 25.2 – New dashboards and process tools for regulated sectors like finance and healthcare, plus a SAP ILM Connector for GDPR-aligned governance.

• OnBase 25.1 – Embedded Content Intelligence Connector and Knowledge Discovery, plus a Cloud Update Service that streamlines upgrades while ensuring transparency and compliance.

Together, these updates enable organizations—including major European hospitals—to manage content securely and deliver intelligent, patient-centered care.

The Bigger Picture

Hyland’s push into AI-powered content intelligence aligns with a broader industry trend: enterprises are demanding systems that don’t just store information but understand it. In a market crowded with “smart” solutions, Hyland’s integrated approach — blending context, compliance, and automation — could make it a standout in the race to intelligent enterprise operations.

As Europe doubles down on digital sovereignty, platforms like Hyland’s may well define the blueprint for how data-driven enterprises evolve — not just to keep up, but to stay ahead.

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