Hitachi will use Gemini models and Vertex AI to help enterprises improve business performance

Hitachi, Ltd. and Google Cloud have announced a multi-year partnership aimed at accelerating enterprise innovation and productivity through the use of generative AI. This collaboration will see the formation of a new business unit focused on leveraging Google Cloud's advanced AI technologies, such as Gemini models and Vertex AI, to address industry challenges and enhance Hitachi's product offerings.

1. Formation of New Business Unit and Center of Excellence:
• Hitachi Google Cloud Business Unit:
• Led by GlobalLogic, a Hitachi subsidiary and leader in digital engineering.
• Will scale Google Cloud technology for new and existing enterprise customers.
• Google Cloud Center of Excellence (CoE):
• Established to rapidly implement Google Cloud technologies.
2. GenAI Professional Training Program:
• Training on Google Cloud’s GenAI:
• Part of Hitachi’s GenAI Professional training program.
• Aims to deepen expertise and managed services available through the business units.
• Plans to train over 50,000 GenAI Professionals globally.
3. New GenAI Solutions for Enterprises:
• Software Modernization:
• Utilizing Gemini models to help businesses modernize legacy software systems.
• Customer Service Enhancements:
• Implementing Google Cloud Contact Center AI for improved customer service.
• Features like Google Cloud Agent Assist to support real-time assistance for customer service representatives.
• Compatibility with GlobalLogic’s Platform:
• Ensures solutions meet the needs of intelligent enterprises.
4. Support for On-Premises and Cloud Environments:
• Hybrid Solutions:
• New GenAI solutions will support both on-premises and cloud environments.
• Compatibility with Virtual Storage Platform One for GenAI applications using Hitachi Vantara’s hybrid cloud platform.
5. Joint Go-to-Market Initiatives:
• Aligned Sales, Marketing, and Engineering Teams:
• Collaboration to ensure resource availability for deploying and managing GenAI projects.
• GenAI Professional Training:
• Focus on training Hitachi professionals on Google Cloud technology.
6. Leadership Statements:
• Toshiaki Tokunaga, Executive VP at Hitachi:
• Emphasized leveraging Google Cloud’s AI to enhance productivity and innovation.
• Nitesh Banga, CEO of Digital Engineering Business Unit at Hitachi:
• Highlighted the strategic alignment and focus on achieving accelerated time-to-market and revenue growth.
• Thomas Kurian, CEO of Google Cloud:
• Stressed the importance of advanced technology and expertise in solving complex business challenges with generative AI.

The partnership between Hitachi and Google Cloud is poised to significantly enhance enterprise innovation and productivity through the use of generative AI. By forming a dedicated business unit and training a new generation of AI professionals, Hitachi aims to address industry challenges and drive operational efficiencies. This collaboration not only strengthens the existing relationship between the two companies but also positions them at the forefront of AI-driven enterprise solutions.