In a major stride toward streamlining patient care and hospital operations, hellocare.ai has officially integrated with Epic’s MyChart Bedside TV and secured a listing in the Epic Toolbox under the Bedside TV Hardware category. The move places hellocare.ai at the forefront of hospital tech innovation, enabling Epic-using health systems to deliver a smart, AI-powered patient experience—without new infrastructure.

Hospitals leveraging Epic can now deploy hellocare.ai’s all-in-one device directly to patient rooms, offering seamless access to medical records, video visits, and two-way communication with care teams via MyChart Bedside TV. Even better? It works with any standard hospital television, eliminating the need for costly hardware upgrades or complicated installations.

No Hardware Headaches, Just Smarter Care

“This listing in Epic Toolbox reinforces our commitment to interoperability and improving the inpatient experience,” said Labinot Bytyqi, Founder and CEO of hellocare.ai. “We’re excited to bring Epic MyChart Bedside TV engagement to more hospitals, enabling scalable and patient-centered care.”

The plug-and-play nature of the integration is a game-changer. Here’s what stands out:

• Native MyChart Bedside TV support on the hellocare.ai device—no extra logins or equipment required

• Two-way communication between patients and care teams from the comfort of the bedside

• Supports virtual visits, Live TV (IPTV or Coax), and intuitive control via pillow speaker systems

• Zero-hardware complexity, compatible with standard hospital TVs

• Cloud-based device management, allowing centralized control and rapid updates across health systems

• Multi-use platform also supports Epic CAL/ECAL workflows, virtual nursing, patient monitoring, and smart room functions

One Device, Many Roles

hellocare.ai isn’t just a TV interface—it’s a hospital-grade, AI-powered operating system for inpatient care. From virtual sitting and ambient documentation to hospital-at-home and digital whiteboards, its modular platform is already in use across 70+ health systems.

And unlike many fragmented health IT solutions, hellocare.ai owns the full stack: hardware, software, AI, and EHR integration. This vertical control enables faster deployment, greater customization, and continuous innovation—essential in today’s high-stakes, resource-constrained healthcare environment.

Epic-Friendly, Enterprise-Ready

Alongside MyChart Bedside TV, the company’s integration suite includes Epic CAL (Context-Aware Link) and ECAL (Embedded Context-Aware Link)—ensuring smooth launches from Epic Hyperspace, Haiku, and Rover. These capabilities are featured under hellocare.ai’s Virtual Care Connector listing on Epic Connection Hub.

As hospitals continue to push for smarter workflows, more efficient staffing models, and patient-centered digital touchpoints, hellocare.ai’s frictionless integration with Epic offers a rare trifecta: reduced operational complexity, improved care delivery, and scalable virtual services—all from one device.

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