customer experience management
GlobeNewswire
Published on : May 18, 2023
PowerReviews, a leading provider of ratings and reviews, and user-generated content (UGC) solutions, has earned seven “Leader” badges from G2 across categories for Product Reviews and User-Generated Content.
PowerReviews graded particularly highly as an Enterprise solution in three categories, specifically the Enterprise Grid Report (which assesses overall capabilities and support) for User-Generated Content and Enterprise Implementation Report (which assesses the set-up process) for both User-Generated Content and the Product Reviews.
The company was particularly recognized for its implementation and usability, and it also received high marks in the Results and Relationship indices.
“We are excited to see our presence as a best-in-class Enterprise provider being recognized more widely by the market and confirmed by G2 in this way,” says Andrew Smith, Vice President of Marketing. “Our dedicated account teams are focused on providing superior customer support and ensuring our clients are optimizing their ratings and reviews and UGC programs - whatever that means for them.”
Some examples of customer reviews contributing to PowerReviews’s category leadership across G2:
The Spring 2023 Reports are based on G2’s unique algorithms, which calculates customer satisfaction and market presence scores in real time, based on user reviews and data aggregated from online sources and social networks.