Five9, a leader in Intelligent CX Platforms powered by AI, has announced its global availability on Google Cloud Marketplace, including the release of Five9 AI Agents for Google Cloud. This move enables businesses worldwide to quickly deploy Five9 solutions through Google Cloud Marketplace, streamlining procurement, billing, and AI-driven CX deployment for joint customers.

Enhancing AI-Driven Customer Experience

The new version of Five9 AI Agents, designed for Google Cloud Marketplace, brings intuitive and personalized customer interactions across both voice and digital channels. Five9’s AI-powered solutions leverage Google Cloud technology, allowing businesses to:

• Seamlessly integrate Five9 with existing Google Cloud workloads
• Improve agent productivity and efficiency
• Reduce customer wait times and resolution times
• Manage procurements centrally while utilizing Google Cloud credits

By being available on Google Cloud Marketplace, Five9 allows businesses to future-proof their technology stack, enhancing customer loyalty, scalability, and innovation.

Industry Leaders Weigh In

Jake Butterbaugh, SVP Global Partner Organization at Five9, highlighted the importance of this expansion:

“We are excited to deepen our partnership with Google Cloud, making Five9 AI-powered CX solutions easily accessible to businesses operating from anywhere in the world via Google Cloud Marketplace. We are focused on helping customers seamlessly integrate Five9 with their existing Google Cloud workloads to unlock even greater value and efficiency. This is a significant step forward in enabling customer success while future-proofing their technology stack for long-term scalability and innovation.”

Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud, emphasized the impact of this integration:

“Bringing Five9 AI Agents to Google Cloud Marketplace will help customers quickly deploy, manage, and grow the solution on Google Cloud’s trusted, global infrastructure. Five9 can now securely scale and support customers on their digital transformation journeys.”

Seamless AI-Powered CX Deployment

With global availability through Google Cloud Marketplace, businesses now have a centralized location to procure, manage, and deploy Five9’s AI-driven customer experience solutions. This collaboration marks a significant milestone in advancing AI-powered CX transformation at scale.