Explorance Unveils MLY 3.0: AI-Powered Feedback Solution with Redaction and Multilingual Features | Martech Edge | Best News on Marketing and Technology
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Explorance Unveils MLY 3.0: AI-Powered Feedback Solution with Redaction and Multilingual Features

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Explorance Unveils MLY 3.0: AI-Powered Feedback Solution with Redaction and Multilingual Features

Explorance Unveils MLY 3.0: AI-Powered Feedback Solution with Redaction and Multilingual Features

Business Wire

Published on : Jan 22, 2025

Explorance, a global leader in feedback analytics solutions, has unveiled Explorance MLY 3.0, its award-winning, AI-powered qualitative analysis solution, available from January 27. This latest release features the groundbreaking Redaction Module, alongside multilingual and summary analysis capabilities, empowering organizations to foster psychological safety, inclusivity, and actionable insights from feedback.

1. Redaction Module: Safeguarding Psychological Safety

The Redaction Module automatically redacts offensive language, personal names, and sensitive content, ensuring:

  • Honest and Open Feedback: Participants can share candid input without fear of harm.
  • Faculty Wellbeing in Education: Protects faculty morale by managing harmful feedback.
  • Safe Workplace Environments: Encourages collaboration and trust while safeguarding critical insights.

2. Multilingual Analysis

With multilingual support, organizations can:

  • Capture feedback in multiple languages, expanding global reach and inclusivity.
  • Analyze and categorize feedback seamlessly, regardless of language diversity.

3. AI Summary Analysis

This feature distills qualitative feedback into concise, actionable insights by:

  • Highlighting key trends and strengths.
  • Pinpointing areas for improvement.
  • Enabling quick, data-driven decision-making.

Proven Global Impact

Since its launch in March 2023, Explorance MLY has demonstrated transformative potential. Key 2024 achievements include:

  • 5.2M Comments Analyzed
  • 12M+ Insights Generated
  • 160K+ Alerts Detected
  • 1.7M+ Recommendations Provided

Educational institutions like Harvard Medical School, University of Texas at Austin, and University of Newcastle, along with global enterprises such as Microsoft, leverage Explorance MLY to gain deeper insights into their people’s experiences, fostering informed leadership and impactful decision-making.

Recognition and Commitment to Excellence

In 2024, Explorance MLY won Gold in the AI in Education category at the QS Reimagine Education Awards. Samer Saab, Founder and CEO of Explorance, emphasized:

“Explorance MLY 3.0 is revolutionizing how feedback is captured and analyzed, showcasing the transformative role of AI in elevating feedback analytics and improving outcomes in education and beyond.”