EngageLab, a global leader in AI-driven omnichannel customer engagement, made a significant mark at the inaugural GITEX Asia 2025, held in Singapore from April 23-25. As Asia’s largest technology and innovation event, GITEX Asia gathered more than 25,000 tech buyers, 700+ global enterprises, and 250+ investors, making it a premier stage for showcasing next-gen customer engagement solutions.

A Platform Built for the Future of Engagement

Under the event theme “AI Everything Singapore,” EngageLab demonstrated how its platform unifies AppPush, WebPush, Email, OTP, SMS, and WhatsApp Business into a seamless omnichannel experience. Attendees learned how EngageLab empowers businesses to deliver highly personalized, data-driven communication across every customer touchpoint.

Strategic Dialogues That Spark Innovation

One of the event’s key moments involved a strategic discussion with a major Indian web and app development firm, which sought scalable push notification capabilities for its expansive client base.

The firm was particularly drawn to:

• Superior message deliverability

• Regionalized technical support

• Integrated, scalable infrastructure

This dialogue sparked a promising collaboration, underscoring EngageLab’s strength in cross-border messaging and its reputation as a dependable MarTech partner for global growth.

Why EngageLab Stands Out

Omnichannel Personalization

Unifies multiple channels into a cohesive, customer-centric journey that adapts in real time to user behavior and engagement patterns.

AI-Powered Insights

Employs advanced analytics for audience segmentation, conversion optimization, and real-time decision-making, ensuring maximum ROI.

Global Messaging Infrastructure

With data nodes across Singapore, USA, and Germany, EngageLab offers:

• 40% higher push deliverability

• 99.97% email delivery success

• Full compliance with global regulations (GDPR, DPPA)

Tailored Local Support

Provides region-specific onboarding, integration assistance, and ongoing technical support — a key differentiator for global enterprises.

Leading the Customer Engagement Revolution

As GITEX Asia 2025 made clear, the future of customer engagement depends on:

• AI automation

• Channel orchestration

• Personalized experiences

EngageLab is well-positioned to lead this evolution, helping organizations drive higher conversions, deeper relationships, and stronger loyalty across every region and vertical.

“We’re not just a vendor—we’re a growth partner,” said an EngageLab representative during the summit.

EngageLab’s presence at GITEX Asia 2025 was more than a showcase—it was a launchpad for meaningful collaborations and a testament to the growing demand for intelligent, omnichannel engagement. As businesses worldwide prioritize cross-border connectivity and customer-centric communication, EngageLab continues to set the gold standard for engagement innovation.