Emplifi, a leading customer engagement platform, has been honored with the Silver Stevie® Award in the Achievement in Product Innovation category at the 23rd Annual American Business Awards®. This accolade recognizes Emplifi’s outstanding contributions to digital marketing, commerce, and customer care through its innovative AI-driven solutions.

American Business Awards Overview

• One of the U.S.’s most prestigious business awards programs, recognizing excellence across industries.

• Over 3,600 nominations this year, with categories including Executive of the Year, Marketing Campaign of the Year, and App of the Year.

• Emplifi’s award highlights its leadership in product innovation.

Emplifi’s Innovations in Digital Marketing and Customer Care

• Emplifi Fuel Platform:

  • A customizable command center tailored for industries like retail, CPG, and sports.

  • Enables teams to track real-time objectives, set personalized goals, and extract actionable insights.

  • Helps optimize marketing strategies and improve customer care efficiency.

• AI-Powered Tools:

  • Over 10 AI-powered tool launches between 2023 and 2024.

  • Enhancements include Unified Analytics and automation capabilities that deliver end-to-end customer experiences.

Leadership and Industry Recognition

• CEO Statement:
  Ohad Hecht emphasizes the team’s dedication and innovation driving Emplifi’s success. The company remains committed to equipping clients with intelligent tools like Emplifi Fuel to continuously improve marketing and customer care.

• Judges’ Praise:

  • Recognized for impressive product innovation and strategic execution.

  • Demonstrates leadership in automation, analytics, and real-time engagement.

  • Positioned ahead of competitors due to AI integration and strong business impact.

Emplifi’s Silver Stevie® Award is a testament to its innovation, business impact, and leadership in the customer engagement space. Its AI-driven platforms and solutions continue to revolutionize how businesses connect with customers and drive digital marketing success.