technology customer experience management
PR Newswire
Published on : Apr 19, 2023
Darwinium, with global offices in London and Sydney, today announced its expansion into the U.S. market, with a bolstered U.S.-based leadership team and the relocation of its corporate headquarters to San Francisco.
Simultaneously, Darwinium launched its Continuous Customer Protection platform, the future of security and fraud prevention for all digital businesses concerned about customer experience. An evolutionary next step, the company's disruptive approach delivers fraud prevention at the edge, giving full visibility across customer journeys.
As part of this expansion to advance its long-term strategic growth plans, Darwinium has appointed:
The new team members join Alisdair Faulkner, founder and CEO of Darwinium and former co-founder and chief product officer of ThreatMetrix, which was acquired for $817 million in 2018, and Silicon Valley-based Reed Taussig, board chairman who previously served as chairman and CEO at ThreatMetrix.
"We are building a transformative company and bringing together a strong team of people with deep experience in digital fraud prevention and a track record of making things happen," said Faulkner. "The United States is home to many of the world's largest online businesses, but the current market remains highly vulnerable. Existing siloed solutions have not stopped the explosive growth of fraud, nor managed to track with evolving customer behavior. These conditions make this an attractive time to enter in force with our innovative new technology that delivers digital fraud protection at the edge and gives full visibility across customer journeys."
Darwinium has been recognized as a Representative Vendor in the 2022 Gartner® Market Guide for Online Fraud as well as a Representative Provider in the 2022 Gartner Innovation Insight: Journey Time Orchestration Mitigates Fraud Risk and Delivers Better UX report.
"Customer expectations are driven by best-in-class mobile interactions, often with non-banking providers," said Gencer. "Financial services companies no longer have the luxury to choose between speed and security. They must safeguard their customers while enabling frictionless interactions along the customer journey. Darwinium has architected a new path forward for better fraud detection in near real-time that performs dramatically better, faster and takes minutes to deploy."