Conviva, the real-time performance analytics leader, has been recognized with the 2025 Google Cloud Business Applications Partner of the Year Award for the Media & Entertainment category. The award spotlights Conviva’s innovation and measurable impact across the Google Cloud ecosystem, empowering digital-first businesses and streaming platforms to deliver seamless, high-performance customer experiences that drive engagement, subscriptions, and revenue.

“Conviva has created outsized value for customers through the delivery of innovative solutions,” said Kevin Ichhpurani, President, Global Partner Ecosystem, Google Cloud. “We are proud to recognize their impact over the past year.”

Powering Performance Analytics at Scale

Conviva’s analytics platform connects customer experience metrics with technical performance data in real time, providing:

• AI-powered insights and automations
• In-session analytics for immediate action
• Precise root-cause detection
• Continuous experience optimization

These capabilities enable product and engineering teams across industries to monitor digital services, proactively resolve experience issues, and ensure smooth end-user experiences—all while optimizing for business outcomes.

Real-Time Impact: A Record-Breaking Use Case

In 2024, a major U.S.-based professional sports league relied on Conviva during a critical postseason playoff game:

• Processed over 3.6 billion events per minute
• Detected and addressed playback failures, rebuffering, and paywall issues
• Enabled real-time resolution for uninterrupted viewing

This proactive monitoring helped the event achieve historic streaming records, with over 23 million concurrent viewers, making it the league’s most-streamed event ever.

Driving Customer Success Across Industries

Conviva supports leading media, entertainment, e-commerce, banking, travel, and hospitality brands with tools to thrive in the attention economy and digital-first world. By offering actionable, trustworthy analytics and automation, Conviva helps brands:

• Enhance customer satisfaction
• Reduce churn and downtime
• Align digital performance with business KPIs

“This award affirms our mission to deliver trusted, real-time analytics that proactively drive growth,” said Keith Zubchevich, CEO of Conviva. “From streaming to banking, our clients count on us to keep digital experiences optimized before customers are even aware of issues.”

Available via Google Cloud Marketplace

The Conviva platform is now accessible through the Google Cloud Marketplace, offering:

• Seamless integrations with BigQuery, Cloud Storage, Vertex AI, and more
• Scalable deployment for global analytics and optimization
• Unified access to performance data across digital products and streaming services

Conviva’s recognition as Google Cloud’s 2025 Partner of the Year for Media & Entertainment reinforces its role as a trusted performance analytics partner. With real-time, AI-driven insights, and deep integration into Google Cloud’s ecosystem, Conviva is enabling the next generation of digital experiences—resilient, high-performing, and tailored for business impact.