CommBox Launches CommBox Connect: Empowering Partners with AI Customer Communication Solutions | Martech Edge | Best News on Marketing and Technology
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CommBox Launches CommBox Connect: Empowering Partners with AI Customer Communication Solutions

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CommBox Launches CommBox Connect: Empowering Partners with AI Customer Communication Solutions

CommBox Launches CommBox Connect: Empowering Partners with AI Customer Communication Solutions

Business Wire

Published on : May 14, 2024

  • CommBox’s market-leading AI and automation technologies are now available through a dedicated partner programme

  • Participants will enjoy new revenue streams, faster time-to-value, and a more diversified client portfolio

CommBox, a leader in AI and automated customer communications, unveils CommBox Connect, a groundbreaking partner program aimed at democratizing its market-leading technology. This initiative empowers partners with all-in-one solutions to digitize and automate customer communications, meeting the growing demand for instant and diverse brand interactions.

  1. Introduction of CommBox Connect:

    • Extending AI and automation capabilities to the broader customer service ecosystem
    • Offering new revenue streams, faster time-to-value, and diversified client portfolios
    • Meeting consumer expectations for instant, convenient, and diverse communication channels
  2. CommBox's Core Technology:

    • Built-in Generative AI and Automation at its core
    • Era AI integration for tripled agent productivity and cost reduction
    • Digitizing customer service operations for over a decade, serving global brands
  3. Impact and Adoption:

    • Over 350 global brands, including IKEA, Brinks, AIG, and Suzuki
    • Scaling traditional communications to digital channels
    • Facilitating autonomous, AI-powered experiences with human support when necessary
  4. Benefits of CommBox Connect:

    • Enabling partners to expand offerings and enter the domain of AI
    • Supporting partners such as software resellers, system integrators, and consultancy agencies
    • Offering benefits like scaling existing operations, opening new revenue streams, and diversifying portfolios
  5. CEO Commentary and Partner Testimonials:

    • Dvir Hoffman, CEO of CommBox, emphasizes meeting consumer expectations through digitization
    • Partner testimonial from Luc Francis Jacobs, CEO at Nixxis, highlighting the benefits of partnering with CommBox

CommBox Connect marks a significant step towards democratizing AI-driven customer communication solutions. By empowering partners with cutting-edge technology and industry expertise, CommBox facilitates seamless brand interactions across diverse digital channels, meeting the evolving demands of today's consumers.