The App Marketplace delivers a network of partner technologies, services and platform add-ons to accelerate time to results

CallMiner's latest initiative is built on the platform's industry-leading openness and flexibility, enabling customers to connect with a network of experts who can help them identify and deliver growth within the call center. The CallMiner App Marketplace is designed to expand this approach, offering a one-stop destination for customers and partners to discover and interact with various solutions and services.

1. Benefits for CallMiner Partners:

   • Exposure to CallMiner customers through the App Marketplace
   • Opportunities to generate new business and revenue streams
   • Ability to bring industry-specific solutions, staff augmentations, custom integrations, and more

2. Benefits for CallMiner Customers:

   • Increased visibility into available platform extensions, integrated solutions, and value-added services
   • Ability to expand the value of their conversation intelligence investment
   • Accelerated time to transformational business change

3. Features and Partners:

   • Third-party service partners offering expertise in various areas
   • Technology partners integrating with CallMiner to empower end users with enriched data and insights
   • Initial partners include Alvaria, Amplified Analytics, Boost.ai, Davies Group, Deepgram, Etech Global Services, Keatext, livepro, Provana, SpeechMatics, Upland, Verbio, Zenylitics, ZIZO Technologies, and more

The CallMiner App Marketplace is a significant development in the conversation intelligence industry, offering a convenient and seamless way for customers and partners to engage and do business with each other. By expanding the ecosystem and providing a one-stop destination for solutions and services, CallMiner is poised to lead the industry in delivering unparalleled interoperability that drives value in the contact center and enterprise-wide.