Alorica Names Mike Clifton and Max Schwendner as Co-CEOs: Leading CX Innovation | Martech Edge | Best News on Marketing and Technology
GFG image
 Alorica Names Mike Clifton and Max Schwendner as Co-CEOs: Leading CX Innovation

customer experience management technology

Alorica Names Mike Clifton and Max Schwendner as Co-CEOs: Leading CX Innovation

Alorica Names Mike Clifton and Max Schwendner as Co-CEOs: Leading CX Innovation

Business Wire

Published on : May 6, 2024

Alorica Inc., a renowned global customer experience (CX) leader, proudly announces the appointment of Mike Clifton and Max Schwendner as its new co-chief executive officers (CEOs). With a combined wealth of experience and a deep understanding of Alorica's culture, Clifton and Schwendner are poised to lead the brand's global client base and vast team of solutionists, technologists, and operators towards the forefront of CX innovation in an era marked by rapid industry evolution.

  1. Exceptional Leadership Transition:

    • Clifton and Schwendner succeed Greg Haller, bringing a collaborative and multidimensional approach to the CEO role.
    • Their elevation highlights Alorica's commitment to nurturing internal talent and fostering a culture of excellence.
    • Endorsed by Andy Lee, executive chairman, for their deep understanding of the company's values and strategic vision.
  2. Profiles of Clifton and Schwendner:

    • Clifton's extensive background includes leadership roles at Cognizant, Federal Home Loan Bank of Boston, and more.
    • As chief growth and transformation officer, Clifton has spearheaded global sales and transformation strategies, driving digital innovation.
    • Schwendner's Wall Street tenure, including roles at J.P. Morgan, brings invaluable financial expertise to his CFO responsibilities.
    • Schwendner's leadership encompasses finance, planning, and oversight, reflecting his commitment to excellence and strategic growth.
  3. Strategic Vision and Future Outlook:

    • Clifton and Schwendner are committed to exceeding client expectations and empowering the Alorica workforce.
    • Embracing technology and navigating a complex market, they aim to accelerate Alorica's strategic growth with urgency and discipline.
    • Their collaborative leadership promises to maximize individual strengths, fostering innovation and propelling Alorica to new heights in CX excellence.

With Mike Clifton and Max Schwendner at the helm as co-CEOs, Alorica embarks on a journey of innovation and growth, driven by a shared commitment to excellence and strategic vision. Stay tuned as Alorica continues to redefine customer experience in an ever-evolving landscape.

REQUEST PROPOSAL