AKOOL, a leader in Generative AI for personalized visual content, has partnered with LiveX AI, a frontrunner in multimodal AI agents, to redefine the way businesses interact with customers. The collaboration combines LiveX AI’s high-precision conversational AI agents with AKOOL’s cutting-edge dynamic avatar technology, addressing the limitations of traditional virtual agents and offering a new standard in customer engagement.

Key Features and Benefits of the AKOOL-LiveX AI Partnership:

1. Real-Time, Accurate Problem-Solving
   The integrated solution combines multimodal AI agents with AKOOL avatars to deliver fast and accurate resolutions for tasks such as personalized recommendations, sales support, product education, customer service, order tracking, and even churn prevention. This results in a seamless customer experience and more efficient problem-solving.

2. Natural, Empathetic Interactions
   By leveraging advanced conversational AI, the new system can understand user emotions and intent, providing tailored responses that address customer needs with empathy. Whether it's resolving conflicts, recommending upgrades, or offering support, the AI adapts dynamically to the situation, ensuring a more human-like interaction.

3. Integrated Conversational and Visual Intelligence
   AKOOL's avatars are designed to adapt in real-time to customer inputs, enhancing engagement with a highly immersive experience. This integration of conversational AI and visual intelligence creates a cohesive and dynamic interface, bringing a human-like touch to digital interactions.

4. Improved Customer Engagement and Satisfaction
   The partnership delivers a more effective and emotionally resonant way for businesses to engage with customers. The ability to blend visual avatars with conversational AI makes interactions feel more authentic, fostering trust, boosting satisfaction, and improving self-service rates.

Leadership Insights:

• Jiajun Lu, CEO of AKOOL, shared, “By combining our strengths, we’re addressing critical pain points in AI-powered customer support. This partnership sets a new standard for intelligent, immersive interactions.”

• Jerry Li, Co-Founder and CEO of LiveX AI, added, “At LiveX AI, we’ve helped millions of users build strong connections through AI-driven interactions. With AKOOL’s avatars, we’re taking customer engagement to the next level, adding a face-to-face element that fosters trust and satisfaction.”