marketing artificial intelligence
Published on : Sep 12, 2025
Adobe isn’t just dabbling in AI—it’s embedding it across nearly every layer of enterprise marketing. The company says 99% of Fortune 100 companies have already used AI inside an Adobe app, with adoption accelerating across top accounts for GenStudio for Performance Marketing, Firefly Services, and Acrobat AI Assistant.
That makes Adobe one of the clearest winners in the generative AI land grab. Where rivals are still pitching pilots, Adobe is touting real adoption, measurable ROI, and some of the world’s biggest brands as reference customers.
“AI is no longer a future bet, it’s a competitive advantage today,” said Anil Chakravarthy, president of Adobe’s Digital Experience business. The pressure is real: enterprises need to pump out more content, across more channels, faster than ever before. With attention spans measured in seconds, the ability to generate, personalize, and distribute creative assets at scale is quickly becoming table stakes.
Adobe’s pitch is that its unified AI platform—spanning creativity, marketing, and productivity—lets companies do exactly that. Unlike point solutions that plug AI into a single tool, Adobe is positioning itself as the full-stack provider that connects creative output, campaign orchestration, and decision-making.
The numbers are strong: nearly 90% of Adobe’s top 50 enterprise customers have adopted at least one AI-first product, and more than 40% have doubled their recurring spend with Adobe since fiscal 2023.
Big-name brands are already putting that spend to work:
IBM reports Firefly cut content costs by 80% and slashed campaign ideation from weeks to two days.
ServiceNow is using Adobe’s “agentic AI” alongside Microsoft 365 Copilot to push out faster, more data-driven campaigns.
Coca-Cola, PepsiCo/Gatorade, The Estée Lauder Companies, NFL, and Prudential Financial are among the growing list of enterprise adopters.
Charles Lamanna, corporate VP at Microsoft, framed the collaboration this way: “These agentic solutions, built on Adobe’s unified AI platform and Microsoft 365 Copilot, reflect our shared belief in AI’s power to amplify creativity and deliver business impact.”
The marketing technology arms race is heating up. Salesforce is leaning on Einstein GPT, HubSpot is building AI into its CRM, and Canva is chasing creative teams with Magic Studio. But Adobe has something the others don’t: decades of creative dominance and direct access to the designers and marketers now tasked with operationalizing AI at scale.
That moat is significant. While competitors promise efficiency, Adobe’s tools promise efficiency plus brand consistency—a top concern for enterprises with reputations to protect.
Adobe’s AI adoption stats show that generative AI isn’t just experimental anymore—it’s operational. For Fortune 100 companies, AI is fast becoming the backbone of modern marketing campaigns, and Adobe is making the case that its platform is the one to beat.
The question is less “will enterprises adopt AI?” and more “which AI platform will they bet their brand on?” Right now, Adobe’s looking like the safest bet in town.
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