customer experience management artificial intelligence
Published on : Feb 19, 2025
Adidas, a leading sportswear brand in Israel, is revolutionizing its in-store and omnichannel customer experience through a strategic partnership with Pairzon. By integrating Pairzon’s AI-driven technology into its CRM, POS, and loyalty systems, adidas is gaining deeper insights into customer behavior, optimizing engagement, and improving marketing efficiency.
Enhanced Customer Insights
Improved Omnichannel Engagement
Optimized Marketing Performance
By leveraging AI-powered insights, adidas is transforming how it connects with customers across multiple touchpoints. This initiative aligns with its broader digital transformation goals, ensuring a seamless shopping experience across all channels.
Gal Rosenblum, GM of adidas franchise partner Electra, stated:
"Working with Pairzon has given us valuable insights into how our digital strategies influence in-store experiences. This allows us to create even better shopping experiences for our customers."
The adidas-Pairzon partnership highlights the growing role of AI and data analytics in retail. By embracing intelligent technology solutions, adidas continues to elevate customer engagement, drive store traffic, and enhance brand loyalty.