digital asset management
Published on : Nov 2, 2023
With generative AI fueling a boom in marketing content heading into the holiday season, and the holidays being the peak season for marketing content year in and year out, how are consumers responding to the sudden content boom? A new Aprimo survey found that many are overwhelmed by the sheer volume of messages they are exposed to during the holidays—creating a double-edged sword for marketers.
The 2023 Aprimo Holiday Content Survey found that 85% of 1,000 U.S. adults surveyed said that holiday content influences their purchasing decisions. At the same time, 58% said the dramatic increase in content during the holiday season adds to their stress level. For brands that overdo it with excessive content, respondents are quick to unsubscribe from email lists or even leave negative reviews.
Key findings of the survey include:
“The survey’s biggest takeaway is that people notice a huge surge in marketing content around the holidays, and this is a double-edged sword,” said Erik Huddleston, chief executive officer of Aprimo. “It drives people to find deals and make more purchases, but brands also run the risk of overdoing it and turning people off, leading to consumers unsubscribing from email lists or developing a negative impression of a brand.”
Huddleston concluded, “One way to reduce your risk as a holiday marketer is to focus on the content types your audiences respond to most—because while consumers may say they don’t want sentimentality in holiday content, the survey shows they do embrace traditional content formats. Brands that are consistent in their messaging have the best chance of breaking through the noise while not rubbing customers the wrong way.”