SurveyMonkey, the world’s most popular platform for surveys and forms, today announced the launch of its newest office in Heredia, Costa Rica. Strategically located to serve customers across North and South America, the Heredia office is a key part of SurveyMonkey’s strategy to build a diverse global team and deepen its presence in Latin America.

The new office, located at Cariari Corporate Center within WeWork C3, currently houses 40 employees across customer operations, engineering, human resources, sales, and customer success. SurveyMonkey plans to expand the team by 30% by the end of 2025, focusing on hiring in customer success, operations, and marketing roles.

Designed to promote innovation and employee well-being, the modern workspace includes sustainable infrastructure, relaxation areas, meditation rooms, pet-friendly zones, an in-house barista, stocked pantries, and regular community events creating a collaborative and engaging environment.

SurveyMonkey is also committed to investing in the local community through a new chapter of its Diversity, Inclusion, and Impact Groups (DIIGs). The Costa Rica team will participate in volunteer initiatives, including the company’s global Week of Service honoring former CEO Dave Goldberg’s legacy. Employees will benefit from comprehensive training and professional development programs to help them grow their careers in tech.

With more than 19,000 paying customers across Latin America and 500 in Costa Rica, SurveyMonkey aims to capitalize on significant growth opportunities in the region. The platform supports over 56 languages, including Spanish and Brazilian Portuguese, making it well-suited for diverse markets.

This expansion adds to SurveyMonkey’s global footprint, which includes offices in San Mateo and Portland (U.S.), Ottawa (Canada), Dublin (Ireland), Amsterdam (Netherlands), Padua (Italy), and Bengaluru (India). With teams spanning North America, Europe, Asia, and now Latin America, SurveyMonkey is poised to meet the evolving needs of its global user base.

“SurveyMonkey’s expansion into Costa Rica is poised to support innovation and contribute to the local economy,” said Eric Johnson, CEO at SurveyMonkey. “Our on-the-ground team is already a standout group of leading minds who are enabling us to better build and sell our products locally, and in other communities worldwide. We’re just getting started in Latin America, and we see tremendous untapped growth potential ahead.”

Elias Conejo, Director of Engineering and Site Lead at the Heredia office, added, “We are steadfast in our commitment to helping users gather meaningful insights and embracing the Costa Rican spirit of Pura Vida. We’re focused on authenticity, balance, and genuine human connection to build strong cross-cultural bonds while driving innovation.”

The new Costa Rica hub represents more than regional growth—it embodies SurveyMonkey’s commitment to fostering global impact by empowering teams worldwide to make better decisions and deliver outstanding customer experiences.