As Hays' global tech partner, Cognizant will use new innovative technologies to enhance customer experience and IT efficiency, in order to drive agility and competitiveness in the business environment

Cognizant has announced a strategic partnership with Hays, the world's leading specialist in workforce solutions and recruitment. This collaboration aims to transform Hays' technology infrastructure and drive innovation, enhancing operational efficiency and improving customer experiences on a global scale.

Strategic Partnership Details

• Objective:

  • Transformation Goals: The partnership is designed to support Hays' mission of evolving into a globally integrated business with a strong focus on IT and data.
  • Technological Enhancement: Cognizant will provide advanced technologies to support Hays' operational delivery and integrated processes, aligning with their evolving business needs.

• Scope of the Deal:

  • Global Support: Cognizant will oversee Hays' Applications, Infrastructure, and Transformation journey across various regions including the UK & Ireland, CEMEA, Americas, and APAC.
  • Modern Technology Environment: The aim is to create a secure and efficient technology environment that enhances customer experience and provides valuable data insights.

Key Benefits and Objectives

• Enhanced Capabilities:

  • Operational Efficiency: Implementation of modern technologies will streamline Hays' IT operations and improve efficiency.
  • Innovation and Agility: By developing a strategic global perspective, Cognizant aims to make Hays more agile and foster innovation.

• Transparency and Financial Planning:

  • Improved Governance: The partnership will enhance transparency into global technology operations, supporting better financial planning and execution.

Executive Quotes

• Rohit Gupta, Managing Director UK & Ireland, Cognizant:

  • "We are thrilled to be selected as the strategic technology partner for Hays. Our goal is to manage key business risks effectively, enhance technology capabilities, and increase transparency, supporting Hays' business needs and fostering innovation."

• Tim Fulton, Chief Technology Officer, Hays:

  • "Cognizant will manage our IT operations globally, overseeing our IT service desk, business applications, and infrastructure. This partnership will provide enhanced capabilities and a stable IT environment, allowing us to focus on delivering exceptional recruitment services."

Expected Outcomes

• Operational Support:
  • Seamless Systems: Cognizant will ensure the smooth operation of Hays' IT systems, enhancing global customer and candidate experiences.
  • Automation and Efficiency: The partnership will leverage automation to simplify business processes, platforms, and applications, supporting an efficient recruitment process.

The strategic partnership between Cognizant and Hays marks a significant step in transforming Hays' technology landscape. By enhancing operational efficiency, improving customer experiences, and driving innovation, this collaboration is set to support Hays' global recruitment efforts and future business growth.