8x8, Inc. (NASDAQ: EGHT) continues to cement its leadership in AI-powered business communications, earning multiple prestigious awards in 2025 that recognize innovation, customer engagement, and public sector impact.

Industry Recognition Across the Board

Comms Council UK named 8x8 Best Communications Provider – Enterprise, spotlighting its achievements in unified communications and VoIP solutions. Meanwhile, Gartner recognized 8x8 in its 2025 Magic Quadrant for UCaaS, marking the fourteenth consecutive year the company has been included—a testament to its consistency and market influence.

The Tech Titans Report highlighted 8x8 as a Top UK Public Sector Tech Supplier, acknowledging its role in delivering innovative solutions for government and public sector organizations.

In the CX Today Awards 2025, 8x8 earned recognition as Best CPaaS Platform, praised for its secure, AI-driven communications platform that enables businesses to connect with customers in real time on a global scale.

Adding to its accolades, 8x8 was recognized across five categories in the 22nd Annual International Business Awards, including a Gold Stevie® Award for Customer Service Executive of the Year, further validating its commitment to operational excellence and leadership in customer experience.

Driving AI-Powered Communication Innovation

CEO Samuel Wilson emphasized the significance of these recognitions:

“These awards reflect the strength of our vision, the impact of our innovation, and the trust our customers place in us every day. From enabling real-time AI-powered engagement to simplifying enterprise communications at scale, we’re proud to be recognized by our peers and partners as a company that delivers real results, not just hype.”

The awards spotlight the 8x8 Platform’s ability to unify contact center, unified communications, and communication APIs. With AI-powered insights, CX and IT leaders can optimize performance, make smarter decisions, and enhance customer engagement globally.

By combining AI-driven automation with seamless cross-channel communication, 8x8 continues to set the standard for enterprise communications, proving that intelligence and scale can coexist in the modern digital workspace.

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